Privacy Policy

Last Updated: December 29, 2025

UnitedSets Tennis ("we," "us," or "our") operates the website located at unitedsets.org and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Service.

1. Information We Collect

Information You Provide Directly

When you use our Service, you may provide us with:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Tennis skill level, USTA/UTR/WTN ratings, age, and playing preferences
• Tournament Registration: Player name, age category, emergency contact information, and any health/medical information you choose to provide
• Payment Information: Billing address and payment details (processed securely by Stripe and PayPal - we do not store your full credit card numbers)
• Communications: Messages you send us through contact forms, email, or phone
• Court Booking Information: Preferred times, dates, and court locations

Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked
• Log Data: IP address, access times, referring URLs
• Cookies: Small data files stored on your device (see Cookies section below)

2. How We Use Your Information

We use your personal information for the following purposes:

• Provide Our Services: Process tournament registrations, manage court bookings, and maintain your account
• Process Payments: Complete transactions for tournament entry fees, program fees, and court rentals
• Communications: Send registration confirmations, tournament updates, schedule changes, and important service announcements
• Improve Our Service: Analyze usage patterns to enhance user experience and develop new features
• Customer Support: Respond to your questions, comments, and requests
• Marketing (with consent): Send newsletters and promotional content about upcoming tournaments and programs (you can opt out at any time)
• Safety and Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who help us operate our Service:

• Supabase: Database hosting and authentication services
• Stripe: Payment processing
• PayPal: Payment processing
• Vercel: Website hosting
• Email Service Providers: Sending transactional and marketing emails

Tournament Operations

When you register for tournaments, certain information (such as your name and age category) may be shared with tournament directors, USTA officials, and displayed on tournament draws and results.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If UnitedSets Tennis is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Payment Processing

All payment transactions are processed through Stripe and PayPal. We do not store your complete credit card number, CVV, or other sensitive payment information on our servers. These payment processors have their own privacy policies governing the use of your information:

• Stripe Privacy Policy: https://stripe.com/privacy
• PayPal Privacy Policy: https://www.paypal.com/us/legalhub/privacy-full

5. Data Retention

We retain your personal information for as long as necessary to:

• Maintain your account and provide our services
• Comply with legal obligations (such as tax and accounting requirements)
• Resolve disputes and enforce our agreements

Typically, we retain account information for as long as your account is active and for 3 years after account closure. Tournament records may be retained longer for historical and statistical purposes.

You may request deletion of your personal information at any time (see Your Rights section).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Access controls and authentication
• Regular security assessments
• Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

All Users

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information we collect, use, and disclose
• Right to delete your personal information
• Right to opt-out of the sale or sharing of personal information (Note: We do not sell your personal information)
• Right to non-discrimination for exercising your privacy rights
• Right to correct inaccurate personal information
• Right to limit the use of sensitive personal information

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request within 30 days (or as required by applicable law).

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Understand how you use our website
• Improve our services

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (authentication, security)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors use our website

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

9. Children's Privacy

Our Service is intended for use by tennis players of all ages, including minors participating in youth tournaments. For users under 13 years of age:

• We require parental or guardian consent for account creation and tournament registration
• Parents/guardians may review, update, or request deletion of their child's information
• We collect only the information necessary for tournament participation

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

10. Third-Party Links

Our Service may contain links to third-party websites (such as USTA, tennis facilities, or social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification for significant changes (if you have an account)

We encourage you to review this Privacy Policy periodically.